Receptionist/Administrative Assistant; Account Services

Responsibilities: Reception:

• Greet and manage all walk-in traffic at 165 Oser Avenue including vendors and visitors.
• Answer and direct phone calls.
• Maintains security by following procedures, issuing visitor badges.
• Sort and distribute inter-office mail and external mail.
• Order catering for meetings as required.
• Arrange travel itineraries for customers and employees as required, including car service, flight, hotel, etc.
• Maintain conference rooms, executive areas and office supplies.
• Send calendar notifications for upcoming audits/visits from customers/agencies.
• General office administrative responsibilities.
• Account Services:
• Handle incoming calls from established accounts.
• Data input and scanning of purchase orders.
• Provide customers with tracking information and proof of delivery.
• Create agendas for customer visits.
• Work with in-house departments to gather data for customers' open order trackers and ensure timely turnaround for sales.
• Prepare sample requests for mailing to existing and potential customers.
• Order product samples, as needed.
• Assisting Account Managers with other administrative responsibilities.
• Other responsibilities as assigned by Senior Management.

Qualifications: High School or GED diploma is required. Associate's degree preferred.1-2 years of work experience in an office environment preferred with reception experience a plus.

Required Skills: Excellent oral and written communications skills Bi-lingual Spanish required. Motivated, detailed-oriented, organized, extremely personable and professional. Excellent customer service skills. Ability to prioritize and multitask in a fast-paced environment. Knowledge of MS Office. Knowledge of Smartsheet. Reliable and punctual with attendance.

Physical Demands: Required to use hands to handle or feel objects such as computer controls. May be required to lift and/or move up to 50 pounds. Required to stoop, kneel, crouch, stand, bend, sit, talk, and hear. Specific vision abilities required include close vision, ability to focus.