Desktop Support Engineer/Lead

Location: Scottsdale, Arizona (Onsite)

Duration: Long term

Note: If you are selected after the first round of interviews, would you be willing to attend the final interview face-to-face (F2F).

Skills: On call support, Windows 10/11, Microsoft Office 365, Service Now, Active Directory, Jira

Required Skills: Strong knowledge of Windows 10/11 and Microsoft Office 365.Hands-on experience with Service Now (mandatory).Resolve hardware, software, network, and application issues. Manage and track incidents and service requests using Service Now. Perform user account management, password resets, and basic Active Directory administration. Install and support Microsoft Office 365 and other business applications. Excellent troubleshooting and communication skills. Experience with Jira is plus.