Experienced Dispatcher

Responsibilities: Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc. Dispatch drivers to their destinations efficiently Prioritize calls dispatched to the drivers Knowledge of function and capacity of all equipment dispatched Ability to adapt to change, work under stressful conditions, and a fast paced environment Provide appropriate estimated and time of arrivals Maintain effective working relationships with co-workers and the general public Answering multiple phones lines Ability to defuse a stressful situation

Qualifications: Proven experience in towing dispatching Excellent customer service skills Strongly skilled in organization and attention to detail Strong multi-tasking ability Excellent attention to detail Excellent communication skills Basic computer skills