Health Plan Member Support Specialist

McLaren Health Plan (MHP) is a managed care organization serving Michigan residents with multiple product lines, including Medicaid and Medicare plans. The Customer Service Representative will handle daily member calls, educate members, address questions, and connect to the Medical Management Department for service authorization. Preferred candidates will have experience in health care offices or high-volume call centers and knowledge of HMO, PPO, TPA and managed care functions; high school