Bicycle Mechanic

Compensation: Competitive hourly pay based on experience ($20-$25)

About Us: Rifugio Litchfield Hills is a new cycling and outdoor experience hub launched by KC&E Adventures. Located on the edge of White Memorial, our space combines a curated retail selection, service center, bike rentals, and a full slate of cycling programs and events. We're focused on creating an inclusive and elevated riding community in northwest Connecticut.

Position Overview: We are seeking a skilled and motivated bicycle mechanic to join our service team. This role is ideal for someone with strong technical ability, a passion for bikes, and excellent customer service skills. The mechanic will be responsible for performing a wide range of service tasks—from basic tune-ups to advanced diagnostics on modern drivetrain systems and e-bikes.

Key Responsibilities: Perform bike repairs and maintenance on a variety of bicycles, including road, mountain, gravel, and e-bikes Build new bikes and complete quality control checks on incoming inventory Diagnose mechanical issues and provide service estimates Complete drivetrain overhauls, brake bleeds, wheel truing, and suspension service (as experience allows) Work with customers to explain repairs, recommend services, and ensure a great experience Support rental fleet upkeep, including regular checks and quick fixes between rentals Maintain a clean, organized, and efficient workspace Occasionally assist with retail or ride events when needed Requirements Qualifications Previous experience working as a bicycle mechanic (shop or equivalent setting preferred) Strong working knowledge of current bike technology including: Electronic shifting systems (e.g., SRAM AXS, Shimano Di 2) Hydraulic disc brakes E-bike systems (Specialized Turbo experience is a plus) Attention to detail and commitment to high service standards Strong communication and interpersonal skills Ability to work independently and manage time effectively Willingness to be part of a small, collaborative, and community-focused team Bonus Points For Suspension service experience Familiarity with point-of-sale and service ticketing software (e.g., Lightspeed) Bike fitting experience or interest in learning A love for gravel, trail, or adventure riding Benefits Competitive pay Industry discounts on bikes, gear, and accessories Access to demo bikes and ride experiences Flexible, community-oriented work environment Opportunities to participate in ride events, clinics, and product trainings Potential to grow into a full-time role within a growing company