Strategic Account Partner

Responsibilities: Navigate complex organizations and build consensus across diverse stakeholders with developed multi-threaded executive relationships. Design and execute account strategies that meet or exceed retention and growth targets. Analyze each client's business, priorities, and market context to translate long-term plans into focused account initiatives. Lead expansion by identifying new use cases, business units, and stakeholders within assigned accounts. Spearheading the sale for existing contracted areas and working with Account Executive on expanding contract opportunities. Build and execute multi-year account plans that align customer goals with Basis growth objectives, clarify ownership, and create accountability across both organizations. Orchestrate internal teams (including executive leadership, Account Executives, Solution Consultants, Customer Success, Deployed Intelligence, Partnerships, Marketing, Support, and Revenue Operations) to remove blockers and deliver proactive outcomes. Drive retention and expansion strategy, including opportunity development, forecasting, negotiation, and closing. Define and manage the executive relationship strategy for each account. Engage Basis leaders as executive sponsors and lead executive business reviews that support retention and growth. Represent Basis at customer events, industry forums, and executive gatherings to strengthen our brand and strategic position.