Information Technology Business Analyst

Job Summary: We are seeking a skilled and detail-oriented IT Business Analyst (IT BA) to support a Compliance Department project. In this role, you will act as the vital bridge between our business stakeholders and our technical teams within Americas and Head Office in Paris, and external vendors. This role will support the selection, internal approval, implementation, and testing of a vendor regulatory technology solution intended to enhance the management of Laws, Rules and Regulations (“LRR”), regulatory inventory workflows, and related compliance risk management processes. The responsibilities will involve supporting internal IT governance and approval processes, coordinating implementation activities, and assisting with user acceptance testing (“UAT”), data migration, and process design. The ideal candidate is a natural problem-solver with excellent communication skills, a strong understanding of software implementation and the ability to manage multiple priorities.

Key Responsibilities: Tool Implementation Support: Support the gap analysis between vendor standard features and user needs and managing vendor deliverables. Support the implementation of the selected vendor solution, including coordination of configuration, integration, testing, deployment, and post-go-live activities. Support the implementation of user roles in the selected vendor solution, including definition and validation of user roles, access requirements, workflow steps, approval paths. Support the setup of data connectivity between internal IT repositories and the selected vendor solution, including data integration planning, data mapping, validation of integrated data, and coordination of business input required for implementation. Maintain documentation of requirements, decisions, dependencies, assumptions, and open items throughout the project lifecycle. Support UAT planning and execution, including drafting test cases and user acceptance criteria, coordinating participation in UAT, tracking defects and issues, and supporting retesting and validation of fixes. Coordinate with external vendor and internal IT teams on implementation activities. Support change management efforts, including drafting user guides, conducting training sessions, and providing post-go-live support to Compliance end-users. Process Mapping: Map current-state ("As-Is") and future-state ("To-Be") business processes, identifying bottlenecks and opportunities for optimization. Support preparation of documentation required for internal IT governance processes, including architecture, security, AI, and other governance reviews. Stakeholder Management: Support the Project Manager (PM) as liaison between the business and tech teams, managing expectations and ensuring alignment on project timeline and deliverables. Coordination: Support shepherding the sought tooling solution through internal approval processes with various IT departments. Coordinate across local IT teams, Head Office IT teams, Compliance, and vendor to support timely completion of questionnaires, presentations, diagrams, and other related documentation required for internal IT committee submissions. Track dependencies, approvals, and follow-up actions in coordination with the PM.