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Greenway Kia West - Automotive Service Advisor

L4

greenway automotiveOrlando, FL10 days ago

Occupations

Automotive Service Technicians and MechanicsAutomotive and Watercraft Service AttendantsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industries

New Car DealersGeneral Automotive RepairSpecialized Automotive Repair
Greenway Kia West - Automotive Service Advisor Greenway Kia West - Orlando, FLOverviewPosition Type Full Time
Description: Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 44 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer. Greenway Orlando Kia West is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. If this sounds like the perfect opportunity for you, then we encourage you to apply now!
Responsibilities:
  • Greets and consults with customers to interpret their needs and arrange for appropriate service
  • Serves as the primary point of contact for all automotive service and repair matters
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Sells additional needed services
  • Sets and manages the expectations for service delivery for both the customers and mechanics
  • Continuously updates customers on repair needs and completion times
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Performs other duties as assigned
Qualifications:
  • One year of dealership Service Advisor experience, preferred
  • Proven track record of achieving exceptional Customer Satisfaction
  • Must have a valid driver's license and be in good standing
  • Must exhibit personal and professional integrity
  • Must have a desire for a long term career with a growing organization
  • Reynolds and Reynolds experience; highly preferred
Benefits:
  • Competitive PayEmployee Purchase and Service Discounts
  • Paid Vacation
  • Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings PlanState of the Art Facility with a Professional Working Environment
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

MidL4

Location

Orlando, FL

Occupation

Automotive Service Technicians and Mechanics

Industry

New Car Dealers

Posted

10 days ago

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