Senior Manager, Guest Experience & Accessibility
msg entertainment holdingsNew York, NY
Senior Manager, Guest Experience & Accessibility
L5
msg entertainment holdingsNew York, NYyesterday
Occupations
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling ServicesEntertainment and Recreation Managers, Except GamblingUshers, Lobby Attendants, and Ticket TakersIndustries
All Other Amusement and Recreation IndustriesPromoters of Performing Arts, Sports, and Similar Events with FacilitiesAmusement and Theme ParksMadison Square Garden Entertainment Corp. (MSG Entertainment) seeks a seasoned leader to oversee the Guest Engagement Center, ensuring exceptional guest experiences across 365 days of operation. You will report to the Director, Guest Services, and drive staff development, training, and quality assurance initiatives, including ADA ticketing oversight. The role requires 5–8 years of management experience, strong communication, and a proven track record in customer service excellence within
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Level
SeniorL5
Location
New York, NY
Occupation
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Industry
All Other Amusement and Recreation Industries
Posted
yesterday
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