Group Retail Manager

Location: Turks & Caicos

Salary: US$45,000–$50,000 tax-free

Benefits: Service charge, single housing, health insurance, vehicle, bonus potential, home leave, flights, relocation assistance & work permit We are recruiting for a luxury hospitality group in Turks & Caicos seeking an experienced Group Retail Manager to oversee retail operations across multiple luxury resort properties. This is an exciting opportunity for a commercially minded retail leader to take ownership of sales, profitability, merchandising, inventory and guest experience across a multi-property operation.

The Role: Oversee retail operations across three luxury resort properties Lead and develop Retail Managers and wider retail teams Establish consistent service standards, SOPs and guest experience across all locations Develop sales strategies and promotional initiatives to maximize revenue and profitability Monitor sales performance, conversion rates, transaction values and inventory turnover Oversee merchandising, stock management, ordering and inventory control Manage budgets, forecasting, expenses and financial performance Build relationships with suppliers and identify new product and market opportunities Partner with Marketing to develop promotions, events and campaigns Ensure a cohesive luxury brand experience across all retail locations

The Ideal Candidate: 5+ years of retail management experience, ideally within a luxury hotel or resort environment Proven experience overseeing multiple retail outlets Strong leadership experience managing diverse teams Excellent knowledge of retail sales, merchandising and inventory management Strong financial skills, including budgeting, forecasting and profitability analysis Experience with retail POS and management systems Excellent communication and interpersonal skills Strategic, commercially focused and results-oriented Hands-on, proactive and comfortable managing multiple priorities Passionate about luxury hospitality and exceptional guest experiences Bachelor's degree in Business Administration, Retail Management, Marketing or a related field preferred