Global Customer Experience Lead for IT Services
caciReston, VA
Global Customer Experience Lead for IT Services
L5
caciReston, VAyesterday
Occupations
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelPersonal Service Managers, All OtherIndustries
Other General Government SupportAdministrative Management and General Management Consulting ServicesComputer Systems Design ServicesCACI is seeking a Customer Advocate in Reston, VA to lead a complex CX program on the GMOS contract for the Department of State. You will guide a high-performing team, drive survey programs, and track NPS and related metrics.
Active Secret clearance is required. Expect collaboration across global stakeholders with up to 10% travel, and responsibilities spanning service delivery, IT operations, and continuous improvement initiatives.
Apply now
Level
SeniorL5
Location
Reston, VA
Occupation
Customer Service Representatives
Industry
Other General Government Support
Posted
yesterday
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