Customer Service Manager

insight globalLockbourne, OH8 days ago

Occupations

Transportation, Storage, and Distribution Managers Logisticians Customer Service Representatives

Industries

All Other Support Activities for Transportation General Warehousing and Storage Freight Transportation Arrangement

Direct message the job poster from Insight Global This is onsite 5 days a week in Lockbourne, OH MUST HAVE 3PL EXPERIENCE 100k

Required Skills & Experience: Previous experience supporting a large fortune 100 company

Lead client onboarding and relationship management for strategic accounts. Monitor KPIs and drive continuous improvement in service performance. Develop and implement customer service protocols tailored to 3PL logistics. Serve as the primary point of contact for client escalations and service inquiries.

Job Description: Insight Global is seeking a dynamic and experienced Client Service Manager for one of their premier clients in the Columbus, OH area. This employee will lead customer engagement and service excellence at our clients brand-new 1 million square foot warehouse facility. As a key member of the leadership team, you will play a pivotal role in standing up operations, building client relationships, and ensuring seamless service delivery in a fast-paced third‑party logistics (3PL) environment. This employee will be working very closely with the customers client so having experience supporting a large fortune 100 company is important in this role. Seniority level Mid‑Senior level Employment type Full‑time Job function Transportation, Logistics, Supply Chain and Storage

Benefits: Medical insurance

Vision insurance 401(k)

Apply now

Level

SeniorL5

Location

Lockbourne, OH

Occupation

Transportation, Storage, and Distribution Managers

Industry

All Other Support Activities for Transportation

Posted

8 days ago

To get sharper similar jobs, create your profile using the link below.

Create profile