LTSS Service Coordinator – Healthcare

Elevance Health seeks an LTSS Service Coordinator to support members with long-term services and supports (LTSS). In this role, you’ll conduct comprehensive assessments, develop person-centered care plans, and coordinate medical, behavioral, and social services across providers and community resources. You’ll monitor progress, address barriers, ensure regulatory compliance, and advocate for members’ goals and preferences. Working within a mission-driven, inclusive team, you’ll leverage Elevance Health’s whole-health model to improve outcomes while enjoying strong benefits, learning opportunities, and work-life balance. Conduct comprehensive LTSS assessments for assigned members Develop and maintain individualized, person-centered care plans Coordinate medical, behavioral, and social services across providers and community agencies Monitor member progress, adjust care plans, and address barriers to care Educate members and caregivers on available benefits, services, and resources Ensure documentation accuracy and compliance with regulatory and health plan requirements Collaborate with interdisciplinary teams to support whole-health outcomes Identify and connect members to community-based supports and LTSS programs Advocate for members’ needs, preferences, and goals Track and report on outcomes, utilization, and quality indicators for assigned caseload Care coordination LTSS and Medicaid knowledge Person-centered care planning Needs assessment Electronic health record documentation Interdisciplinary team collaboration Community resource navigation Regulatory and compliance knowledge Member advocacy Data and outcomes reporting Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k RN or LCSW license preferred Case Management Certification (CCM) preferred Social work or care management background