ROI Coordinator

Client: Ensure excellent Customer Service in all interactions including but not limited to Written and Verbal communications in person, on the phone, over email and in any meetings Follow all applicable policies and procedures related to being onsite or telecommuting Meet or Exceed performance expectations of the Client Anticipate customer needs and initiates action to meet and/or exceed those needs Identify and recommend ways to improve Client satisfaction

What You Will Need: High School Diploma or GED0-2+ year's experience working in an office, business, operations, customer service or healthcare field.

What Would Be Nice To Have: Understand and apply HIPAA regulations Use office equipment and has basic computer skills and knowledge Understand and work when given oral and written instructions Work with minimum supervision after being given instruction The annual salary range for this position is $38,000.00-$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development &

Certifications: Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Guidehouse is an

Equal Opportunity Employer: Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.