Sales & Partner Operations Coordinator

Job Description: This entry-level role blends clear partner communication with systems and task improvement mentality. You’ll be a key player in supporting our reseller and distribution partners — answering partner calls, troubleshooting real-time customer needs, and resolving questions regarding pricing, policies, or product data. Ensuring efficient support duties, you’ll document, refine, and maintain internal sales processes — turning developing tools and clearly streamlining processes for the sales team and beyond. This is a great fit for someone who enjoys both people-facing problem solving and technical writing that drives clarity and consistency.

Duties and Responsibilities: Answer inbound calls from reseller and distributor partners and applicants, providing clear, confident guidance on policies, eligibility, and requirements Support investigations into reseller policy violations and customer data accuracy Assist with MAP (Minimum Advertised Price) enforcement and compliance reviews across online platforms Create and maintain technical documentation including procedures, forms, and internal learning resource content Proactively recommend process improvements and clarify procedures based on recurring partner or internal team needs Collaborate with the Sales Operations Manager and Business Development to develop customer success metrics Track and log partner issues and resolutions to ensure follow-through and consistent process quality Work cross-functionally with customer service, sales, and production teams to troubleshoot order flows and assist customer demand planning Skills and Specifications Excellent phone presence and written communication skills—confident, clear, and respectful Detail-oriented with an ability to translate complex workflows into clean, repeatable training documentation Self-starter mindset—eager to learn, contribute, and improve efficiency with your daily tasks Comfort with (or strong interest in) CRM platforms like Salesforce or workflow management tools like Microsoft Power Automate Previous experience in customer support, tech writing, partner success, or operations is a plus Hourly Range:$23.00 - $30.00 Employer paid Medical, Dental, Vision, and Life Insurance Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays 401k with up to 4% employer match Additional paid parental leave beyond state/federal offerings Quarterly catered lunch events for all employees Position Status: Full Time

Position Location: On-Site A drug screening will also be required (THC or Marijuana not screened during pre-employment test). Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales, Administrative, and Customer Service Industries Manufacturing Referrals increase your chances of interviewing at RAM Mounts by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Get notified about new Sales Operations Coordinator jobs in Seattle, WA. Seattle, WA $61,200.00-$131,000.00 16 hours ago Sales Operations Lead, Delivery Commercial Operations Seattle, WA $149,000.00-$207,000.00 2 months ago Seattle, WA $133,900.00-$181,200.00 6 days ago Woodmont Beach, WA $32.00-$36.00 1 month ago Woodmont Beach, WA $25.00-$35.00 1 week ago Field Sales Operations Lead, US Specialist Org, NAMER Field Operations, NAMER Field Operations Seattle, WA $79,300.00-$169,500.00 22 hours ago Field Sales Operations Lead, US Specialist Org, NAMER Field Operations Seattle, WA $120,500.00-$199,300.00 1 week ago Seattle, WA $100,000.00-$130,000.00 2 weeks ago Seattle, WA $57,450.00-$91,920.00 1 week ago Specialist, Operations - Seattle, Washington (remote eligible)Seattle, WA $143,400.00-$237,100.00 5 days ago Sales Strategy and Operations Analyst (SP2), Resource Management and Sales Model Insights Seattle, WA $79,300.00-$169,500.00 4 days ago Principal Analyst - Sales Strategy and Operations Seattle, WA $135,000.00-$195,050.00 2 weeks ago Part-Time Workplace Experience Coordinator Group Operations Associate – Travel With Alan – On-Site Executive Assistant/Operations Coordinator Executive Assistant, Selling Partner Services Seattle, WA $66,800.00-$142,800.00 6 days ago Seattle, WA $120,500.00-$199,300.00 1 week ago Employee Life Cycle Coordinator - SEA - 7028 Transportation Coordinator - Kirkland, WA (Full-Time, Days)Move-In Coordination and Sales Associate We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.