General Manager

TheGeneral Manager (GM)is responsible for the overall leadership, operational performance, and financial results of the Fixed Base Operator (FBO). This role oversees customer relations, line service operations, accounting, health, safety, environmental compliance, and facilities, while planning and coordinating the sale and delivery of general aviation services, including fuel, hangar, and office rentals. Operations & Financial LeadershipAssist in the development and execution of the annual operating plan and budget for the business Implement and maintain standardized service levels, pricing strategies, and operating procedures across fuel (Jet A and Avgas), hangars, office rentals, and facilities Monitor operating performance across business units (e.g., line service, hangar operations) and implement corrective actions as needed Manage inventory, equipment, tools, and vendor relationships to support efficient operations Oversee capital expenditures, facility maintenance, and asset management Revenue Growth & Customer StrategyManage hangar occupancy and customer mix to drive fuel volume growth and long-term revenue Identify and pursue prospective anchor hangar tenants Support lease renewals, extensions, amendments, and major customer agreement negotiations Ensure consistent delivery of high-quality customer service and brand standards