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Customer Service Representative - State Farm Agent Team Member

L3

jim lindahlHopkins, MN2 days ago

Occupations

Customer Service RepresentativesInsurance Claims and Policy Processing ClerksInsurance Sales Agents

Industries

All Other Insurance Related ActivitiesInsurance Agencies and BrokeragesDirect Property and Casualty Insurance Carriers
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development 401(k) matching
  • Bonus based on performance
  • Competitive salary
Position Overview: Become a valued member of an award-winning State Farm Agent's team as a Customer Service Representative and advance your career with us. We are looking for a driven, customer-oriented individual who excels at building relationships and providing an outstanding customer experience. This role offers a fantastic chance for a motivated professional to help drive our agency's growth, with competitive compensation and clear paths for advancement. If you're eager to join a dynamic, supportive team, we'd love to connect with you!
Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Respond to inbound calls, texts, emails, and voicemails from current customers.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • As an Agent Team Member, you will receive
  • Salary plus commission/bonus 401k with match
  • Paid time off (vacation and personal/sick days)
  • Remote work opportunity depending on experience
  • Disability benefits
  • Life Insurance benefits
  • Growth potential and opportunity for advancement within the agency
  • Valuable experience, mentoring, and business development training
  • Office PerksFree snacks, coffee, other refreshments
  • State Farm gear
  • Team lunches, happy hours, parties, and other events
Requirements:
  • Excellent communication skills - written, verbal and listening
  • Organizational skills and detail oriented
  • Proactive in problem solving
  • Ability to work in a smaller team environment.
  • Ability to multi-task
  • Property/Casualty & Life/Health license (must be able to obtain)
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

JuniorL3

Location

Hopkins, MN

Occupation

Customer Service Representatives

Industry

All Other Insurance Related Activities

Posted

2 days ago

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