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Field Services Engineer

L5

growing grovesMemphis, TN16 days ago

$55/hour

Occupations

Installation, Maintenance, and Repair Workers, All OtherSales EngineersEngineering Technologists and Technicians, Except Drafters, All Other

Industries

Commercial and Industrial Machinery and Equipment Repair and MaintenanceIndustrial Process Furnace and Oven ManufacturingEngineering Services
Growing Groves is partnering with a well-known leader in heat treat equipment manufacturing to find a Field Service Engineer for their team. This is a role for a technical professional who thrives on a consistently varied environment and set of challenges. Company and Position Summary Our client is a leader in the heat treat industry, known for offering challenging career opportunities and deep professional training. They are seeking a Field Sales Technician/Engineer to join cross-functional teams to support aftermarket and new installs of heat treat equipment. You'll also be a critical liaison between the customer and the internal engineering teams, ensuring that the customer's technical needs are met with the best possible solution.
Location: Remote with smooth airport access
Territory: North America
Reports to: Engineering Manager
Key Responsibilities:
  • Consistent travel to customer sites (average 3 days for service, longer for installs)
  • Service and support of the atmospheric and vacuum heat treat equipment lines
  • New machine install, set up, and first run
  • Coordinate with internal engineering teams with complex support/install needs
  • Coordinate layout with customer for new installs
  • Provide operation demonstration to customers
When not traveling, use home office to support remote customer issues, revise internal documentation, etc.
Position Requirements:
  • 5+ years of proven industrial field service experience on heavy capital equipment
  • Deep mechanical experience w/ interest or experience in learning electrical
  • Strong aptitude to succeed in a technical and relationship-driven business.
  • Willingness to regularly travel to customer sites
  • Self-directed and organized with the ability to work independently.
  • Strong oral and written communication skills
  • Position Preferences
  • Related engineering degree
  • Experience with heat treat equipment (or thermal processing, industrial HVAC, etc.)Experience with PLCsEmployee Compensation and Benefits
  • Professional Development: Opportunities for professional training and career growth within a global organization.
  • Hourly rate based on 40/hour week minimum with consistent opportunities for OT (1.5x after 8-hour weekday, 1.5X Saturday, 1.5X Sunday)
  • Experience Based Compensation: Up to $55/hour
Work Environment: A challenging and dynamic environment that values leadership, teamwork, integrity, and accountability. We believe in a diverse and inclusive workplace. Growing Groves and our client are proud to be equal opportunity employers, and we encourage all qualified individuals to apply.
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Level

SeniorL5

Salary

$55/hour

Location

Memphis, TN

Occupation

Installation, Maintenance, and Repair Workers, All Other

Industry

Commercial and Industrial Machinery and Equipment Repair and Maintenance

Posted

16 days ago

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