IT Service Delivery Lead – 24x7 Desk & Projects
softthink solutionsSanta Monica, CA
IT Service Delivery Lead – 24x7 Desk & Projects
L7
softthink solutionsSanta Monica, CAyesterday
Occupations
Information Technology Project ManagersProject Management SpecialistsComputer and Information Systems ManagersIndustries
Computer Systems Design ServicesCustom Computer Programming ServicesAdministrative Management and General Management Consulting ServicesSoftthink Solutions is seeking a Service Delivery Manager / Project Manager to oversee end-to-end IT service delivery from Santa Monica, onsite. You will coordinate the 24x 7 service desk, ensure SLA adherence, and manage stakeholder communications with a focus on ITIL-aligned operations and Service Now usage.
The role requires coordinating staffing, escalations, and reporting through QBRs, while maintaining strong engagement with City stakeholders and ensuring smooth onboarding and knowledge
Apply now
Level
ManagerL7
Location
Santa Monica, CA
Occupation
Information Technology Project Managers
Industry
Computer Systems Design Services
Posted
yesterday
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