Account Manager - Retail Security

Essential Functions: Responsible for security operations and customer contract services for the Guarding division Maintain performance and operate within fiscal parameters; strong P&L management is a must Ensure and maintain sound audit procedures complying with governmental regulations Recruit and interview new employees to meet the needs of our guarding clients. Execute operations and training while maintaining the sound discipline of corporate procedures Regularly meet with customers to ensure mutual goals and objectives are met Develop client relations and secure new business opportunities Establish the scheduling requirements for employees/agents under their supervision. Makes assignments to ensure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested. Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement. Prepare reports, investigates, responds to questions, and provides documentation. Follow all safety rules. Observes and report any unsafe or hazardous conditions immediately to the proper authority. May be requested to perform other duties as assigned based on the Account Manager's needs or client activity.

Qualifications: Strong ability to multi-task and prioritize urgent staffing needs Proven experience in establishing strong relationships with community-based methods Strong networking and relationship-building experience Excellent written and verbal communication skills Self-starter, with the ability to thrive in a fast-paced environment Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam), and ATS (OCR) systems Ability to work independently and with a team Other Duties and Responsibilities: Use proper body mechanics while performing duties. Remain alert and aware of the startup timeline. Demonstrate ability to think clearly during crisis or high-stress periods. Possess empathetic abilities in dealing with employees and their questions. Demonstrate ability to work with others and interact appropriately. Maintain communication with other managers. Relays information regarding startup or situations that may affect operations Additional Duties: Work with leadership to adapt and apply for Prosegur initiatives and programs in a manner that supports local business needs Communicate and demonstrate support for Prosegur decisions even if not consistent with own point of view Certification Requirements CPR Certification Education Requirements High School Diploma Additional Information / Benefits Paid Holidays 401K/403b Plan Short Term Disability Dental Insurance Paid Vacation Long Term Disability Paid Sick Days Vision Insurance Medical Insurance Life Insurance The following screenings are required: Criminal Background Check Drug Screen The following shifts are available: Day shift Night shift Weekend shift