IVR & Call-Flow Analyst Data & KPI Insights

Paradigm Infotech is seeking an IVR Design Specialist based in Bedminster Township, New Jersey. The ideal candidate will analyze requirements and develop detailed designs for implementation, specifically for speech user interfaces. This position requires a Bachelor's degree with a focus on IVR design experience, and the ability to create effective user interface designs. You will work closely with business units to understand and translate their needs into functional specifications.