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Business Process Lead, Utility Capital Projects (Contract, TX/FL/GA)

L6

dcg worldwide enterprisesSpringfield, MOtoday

$11,000 to $14,300 per month

Occupations

Business Operations Specialists, All OtherManagement AnalystsProject Management Specialists

Industries

Other Management Consulting ServicesAdministrative Management and General Management Consulting ServicesOther Scientific and Technical Consulting Services
The role: DCG Worldwide is hiring one business process lead to run discovery and documentation for three operational blueprints at a regulated energy utility. This is a five-month, client-facing 1099 contract starting in early January 2027. It is a hands-on individual role: you conduct the interviews and write the documentation yourself. Engagement type: independent contractor (1099), fixed term
Term: five months, early January through the final program readout (targeted late May or early June 2027)
Hours: 40 hours per week
Fee: $11,000 to $14,300 per month, based on experience
Location: remote. Must be based in Texas, Florida, or Georgia
Travel: occasional travel to client sites. Pre-approved expenses reimbursed at cost
Reports to: Managing Director, DCG Worldwide
The engagement The client is improving how it delivers capital projects. You will document and analyze three internal processes, end to end: Engineering evaluation and design, from project intake through issue-for-construction (IFC) drawings. Field contractor lifecycle management, from onboarding and qualification through evaluation and offboarding. Route development, from identifying a need through alignment approval, acquisitions, and permits. Each process becomes an interactive operational blueprint: phases, sequenced steps, swimlanes by role, systems, decisions, handoffs, control gates, exceptions, and scored improvement opportunities. An interaction designer on our team builds the interactive layer. You own the content: what is true, who owns it, where it breaks, and what to do about it. These are operational processes, not customer journeys. The stakeholders are engineers, land agents, permitting specialists, field operations leaders, and contractor managers.
What you will do: Plan and run about 30 stakeholder and subject matter expert interviews, roughly 10 per process. Review procedures, work instructions, trackers, templates, and reports. Join system walkthroughs. Reconcile conflicting accounts of how work happens, and document the current state accurately. Write blueprint content as structured records: steps, owners, systems, decisions, control gates, variations, exceptions, and opportunities, each with a consistent ID.Hand content to the interaction designer in a form that needs no reinterpretation, and review each build for accuracy. Maintain one shared glossary and one master opportunity backlog, with impact and effort scored for each opportunity. Facilitate one validation working session per blueprint, and manage two rounds of consolidated revisions. Prepare and co-present three executive readouts with the Managing Director. Use LLM tools daily to speed synthesis and drafting, and verify every output against source material. Provide a short weekly status update: progress, risks, and decisions needed.
Required: Eight or more years in business process analysis, operational excellence, or process consulting. Experience documenting internal operational processes in an asset-heavy or regulated industry, such as utilities, pipelines, energy, engineering and construction, rail, or telecom. Proven client-facing work with senior stakeholders and technical experts, including leading interviews and presenting findings. Exceptional attention to detail. You catch the step that two people describe differently, and you resolve it. Working knowledge of LLMs for research synthesis, drafting, and structured content, with the judgment to check their output. Proficiency in Figma, and experience with or readiness to learn Figma Make. Comfort organizing content as structured data, with consistent IDs across steps, systems, and opportunities. Clear, concise business writing. Bachelor's degree. Based in Texas, Florida, or Georgia, and authorized to work in the United States without sponsorship. Valid US driver's license. Able to pass a background check.
Preferred:
  • Master's degree in a relevant field, such as business, engineering, industrial engineering, or design.
  • Direct experience with capital project delivery: engineering design, permitting, land and right-of-way, or contractor management.
  • Natural gas or electric utility experience.
  • Lean, Six Sigma, or comparable process improvement training.
  • Experience with service blueprinting or swimlane process modeling.
  • Experience writing user stories and acceptance criteria.
  • Contract terms
  • Fee: fixed monthly fee of $11,000 to $14,300 for a defined scope of deliverables, invoiced monthly.
  • Final payment: a portion of the final month's fee is paid on client approval of the final deliverables.
Term: five months, or through the final program readout. Confidentiality: all client information and project materials are confidential. A signed confidentiality agreement is required before start.
Background check: required before start, conducted with your written consent.
Equipment: you provide your own computer and workspace. DCG Worldwide provides access to project tools. Extension: a further implementation support phase may follow. It is not guaranteed.
How to apply: Apply with LinkedIn Easy Apply. Attach your resume and answer the screening questions. We review every application. Shortlisted candidates may be asked to complete one screening interview conducted by AI.Finalists interview with the Managing Director. A person at DCG Worldwide reviews all screening results and makes every hiring decision.
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Level

LeadL6

Salary

$11,000 to $14,300 per month

Location

Springfield, MO

Occupation

Business Operations Specialists, All Other

Industry

Other Management Consulting Services

Posted

today

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