Account Associate - State Farm Agent Team Member
Full Time in Franklin - TN
Benefits: Health insurance
Opportunity for advancement
Paid time off
401(k)
Bonus based on performance
Training & development
Competitive salary
Flexible schedule
Role Description:
As a Account Associate - State Farm Agent Team Member with George Meeker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
Responsibilities: Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Manage customer accounts and update information in the database.
Coordinate with underwriters to ensure timely policy issuance.
Process insurance claims and follow up with customers on claim status.
Qualifications: Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Strong organizational skills and attention to detail.
Excellent customer service and communication skills.
Previous experience in insurance or a related field preferred.
Compensation
$75,000.00 - $100,000.00 per year