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McCarthy Search

Director of Operations

L7

bluewater hayesGrand Rapids, MIyesterday

Occupations

General and Operations ManagersIndustrial Production ManagersFirst-Line Supervisors of Production and Operating Workers

Industries

Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment ManufacturingPlumbing, Heating, and Air-Conditioning ContractorsIndustrial and Commercial Fan and Blower and Air Purification Equipment Manufacturing
Conducting a search on behalf of our client for a Director of Operations. Our client is a privately held manufacturer of commercial and industrial HVAC equipment with employees. It designs and builds semi-custom, energy-efficient systems for customers in education, hospitality, distribution warehousing, retail, and manufacturing. The company is looking for a Director of Operations to lead day-to-day operations, strengthen how the business runs, and build the systems and teams it needs to keep growing. Full company details will be shared with candidates during the interview process.
The Role: Reporting to the General Manager, the Director of Operations will own the performance of the company’s manufacturing and operational functions and turn strategy into execution. Because the company builds semi-custom equipment, this role balances production efficiency with the flexibility to deliver customer-specific configurations. It suits a hands-on leader who can work across the business, from the production floor to the executive team.
Key responsibilities include:
  • Oversee daily manufacturing and operations, including production planning, scheduling, and throughput
  • Set, track, and improve KPIs for quality, on-time delivery, cost, and customer satisfaction
  • Lead, coach, and develop plant managers, supervisors, and key operations staff
  • Own the operating budget and drive margin improvement across product lines
  • Identify and implement lean processes, standard work, and scalable systems for semi-custom production
  • Manage supplier relationships, sourcing, and inventory planning for components and raw materials
  • Partner with sales, engineering, and finance on capacity planning, lead times, and new product launches
  • Ensure compliance with applicable safety, environmental, and HVAC industry standards
  • What the Company Is Looking ForRequired:7+ years of progressive operations or manufacturing leadership, including 3+ years leading managers or multi-site teams
  • A record of measurably improving productivity, quality, or margins in a manufacturing environment
  • Strong financial acumen, including budgeting and P&L ownership
  • Experience in HVAC, mechanical equipment, or another engineered-to-order or semi-custom manufacturing environment
  • Bachelor’s degree in engineering, business, or a related field, or equivalent experience
Preferred:
  • Lean Manufacturing, Six Sigma, or similar process-improvement certification
  • Experience scaling operations through growth, acquisitions, or integration of multiple businesses
  • Familiarity with ERP and MRP systems
  • Knowledge of commercial HVAC codes, energy-efficiency standards, or indoor air quality requirements
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

ManagerL7

Location

Grand Rapids, MI

Occupation

General and Operations Managers

Industry

Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing

Posted

yesterday

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