Mid End Specialist

L5

aladdin bail bondsCarlsbad, CAyesterday
Account Collection Representative This position is responsible for the effective collection of accounts ranging from 60-180 days. Utilizing extensive skip tracing techniques, the Collection Rep will make every effort to locate the customer in order to negotiate effective payment plans and or settlements. This position requires excellent customer service skills in all stages of the collection process.
Responsibilities:
  • Maintains a work queue of 60 -180 days delinquent accounts
  • Ensures all FDCPA, and CFDCPA 1788-1788.33 are adhered to at all times.
  • Achieves and maintains TEAM and Individual production STANDARDS and GOALS within the department.
  • Negotiates settlements and payment arrangements with Supervisor and or Management prior approval.
  • Prepares equity and asset analysis in order to qualify an account to be referred to the Front and Mid-end Team lead for possible litigation or charge off recommendations.
  • Refers bankrupt loans to the legal department for further processing and analysis
  • Responsible for ensuring a timely follow-up of all accounts assigned in his/her work queue.
  • Solicits check by phone, Western Union and Credit Card payments in order to mitigate potential losses.
Apply now
Apply now

Level

SeniorL5

Location

Carlsbad, CA

Occupation

Bill and Account Collectors

Industry

Collection Agencies

Posted

yesterday

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