Field IT/ Network Technician/ Managed Services Technician
lan pros communicationCampbell, CA
Field IT/ Network Technician/ Managed Services Technician
L4
lan pros communicationCampbell, CAtoday
Occupations
Network and Computer Systems AdministratorsComputer Network Support SpecialistsTelecommunications Equipment Installers and Repairers, Except Line InstallersIndustries
Computer Facilities Management ServicesComputer Systems Design ServicesOther Computer Related ServicesJob Description:
Job DescriptionJob description Field Network Technician / IT Tech Support / Managed Services Technician (Bay Area-SanFrancisco), not a network administrator. Successful IT Support Services Company is seeking a Quality Technician who is a team player, good at troubleshooting, has an excellent attitude, and has a great work ethic. There will be acombination of on-site customer appointments and remote desktop support in our main office inCampbell. This position requires driving and working at various client sites in the greater Bay Areafor ongoing projects. There will be some lifting required and work on weekends. Must have a reliablevehicle, insurance, and a valid driver's license.
Responsibilities:
The Technician will be responsible for the installation, setup, support, maintenance, troubleshooting, updating, and repair of Servers, IT networks, computer hardware, and software, printers, wirelessnetworks, anti-virus programs, routers/switches, etc., at client sites. This includes following up withcustomers to keep them informed of the status/progress of their issues/projects. This position alsosupports voice and data communication equipment, along with the associated wiring. Creating ITdocumentation.
Qualifications:
Good interpersonal and communications skills, customer relationships; ability to work independently; work efficiently under pressure; demonstrates team spirit; exhibit a sense of urgency in a system-downthe situation, responding quickly to end user technical issues; must be willing to learn new skills with theability to follow written procedures and guidelines; meet deadlines and prioritize assignments.
Required:
4 years of working and managing networks, and 2 years of experience in MSP (Managed ServiceProvider). Advanced troubleshooting techniques; quick adaptation to new technologies; solidknowledge of PC, servers 2022, 2016, 2012, network, Windows11, Windows 10, and Windows Server Domain controller. Preferred certifications or proficiencies: A+, MCSE, Network+, CNA, Apple Certified. Experience in Networking Healthcare (Dental) offices, installing network Cat5e/Cat6cabling and certifications will be a big plus. In addition, applicants should be prepared for thefollowing on a regular basis: Documenting a history of each project or service call provided; answering calls (clients or office); filling out and submitting work orders; driving to clients sites; entering time or invoicing in an online scheduling system or similar; flexibility with work schedule(Possible weekend service calls, installation and support duty).
Benefits:
Car allowance, cell phone, vacation, Health Insurance, 401K, and paid holidays. Qualified applicantsmay undergo an online assessment. The candidate that is hired will undergo a background checkand drug test. We insist on an environment where every employee/contractor is valued for his or heruniqueness.
Job Type: Full-time
Apply now
Level
MidL4
Location
Campbell, CA
Occupation
Network and Computer Systems Administrators
Industry
Computer Facilities Management Services
Posted
today
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