Customer Service Support
three point solutionsWayzata, MN
Customer Service Support
L2
three point solutionsWayzata, MN4 days ago
Industries
Temporary Help ServicesOther Grocery and Related Products Merchant WholesalersFood Service ContractorsJob Title:
Customer Service Support Client: Food Manufacturing Company Duration: 4 Months (Temp to Hire)
Location:
Wayzata, MN 55391 Shift: Monday-Friday, 7:45 AM - 4:15 PM CSTKey Responsibilities
- Support order intake, confirmation, processing, and fulfillment
- Assist in streamlining and optimizing internal order processes
- Identify obstacles in order management and support corrective actions
- Update internal stakeholders on order status and issues
- Generate order-related documents as per process
- Resolve simple clerical and administrative issues
- Support customer orders for credit, contract, pricing, and stock checks
- Follow standard procedures for order status and invoices
- Share order information with customer service representatives
- Handle moderately complex support issues and escalate when needed Must Have
- High school diploma or equivalent
- Entry-level customer service experience
- 2 years of related work experience
- Basic PC knowledge
- Microsoft Outlook, Word, and Excel
- Effective verbal and written communication skills
- Ability to lift up to 35 lbs Nice to Have
- 1-2 years experience in mail and delivery services
- 1-2 years dock experience Role Scope
- Supports routine customer enabling activities
- Handles administrative and clerical order tasks
- Works with internal teams and customer service staff
- Supports order management and fulfillment processes
- Escalates complex issues appropriately Education
- High school diploma or equivalentZR
Apply now
Level
EntryL2
Location
Wayzata, MN
Occupation
Customer Service Representatives
Industry
Temporary Help Services
Posted
4 days ago
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