Global IT Service Desk Manager — Lead & Optimize ITSM
alliance defending freedomDallas, TX
Global IT Service Desk Manager — Lead & Optimize ITSM
L7
alliance defending freedomDallas, TXyesterday
Occupations
Computer and Information Systems ManagersInformation Technology Project ManagersNetwork and Computer Systems AdministratorsIndustries
Computer Systems Design ServicesAll Other Business Support ServicesTelemarketing Bureaus and Other Contact CentersAlliance Defending Freedom is seeking a Team Leader for the Service Desk to manage a dispersed IT support group across the US and international offices, including Dallas, TX. The role emphasizes transforming the function into a strategic department with process improvements and innovative ITSM practices. You will lead ticket escalation, ensure SLAs, and drive continuous improvement while delivering hands-on support and coordinating with vendors and internal teams.
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Level
ManagerL7
Location
Dallas, TX
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
yesterday
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