Outreach Specialist

Position: Remote Outreach Specialist

Background Requirements 1+ year of experience in an outreach role (social services, healthcare, insurance, case management support, or a call center environment) Experience handling high-volume outbound calls. Strong communication, active listening, and relationship-building skills. Comfortable discussing sensitive topics and supporting vulnerable populations. Ability to thrive in a fast-paced, metrics-driven environment. Flexible, adaptable, and passionate about helping others. Stable work history Description: Insight Global is assisting a client in finding an empathetic and mission driven fully remote Outreach Specialist to engage eligible members and connect them with healthcare and community-based support services. This role serves as the first point of contact for members, helping build trust, identify needs, provide education, and facilitate a seamless transition to ongoing care teams. The ideal candidate is naturally curious, empathetic, and comfortable having meaningful conversations with individuals facing complex health, behavioral health, and social challenges. Success in this role requires strong communication skills, emotional intelligence, and the ability to thrive in a fast-paced, metrics-driven environment.