Systems Support Specialist

Location: Compton, CA (Onsite)

Pay Rate: $23.00 per hour Shift: 7AM - 3:30PM

Position Overview: Are you a hands-on IT professional who thrives in a fast-paced warehouse and distribution environment? Our client is seeking a System Support Specialist to support and maintain critical IT infrastructure within a high-volume Distribution Center in Compton, California. This role is responsible for ensuring the reliability of warehouse technology systems, network infrastructure, and end-user equipment that keep operations running efficiently. The ideal candidate will bring strong troubleshooting skills, experience supporting distribution center technologies, and a proactive approach to problem-solving.

Key Responsibilities: Monitor, troubleshoot, and support distribution center hardware, including printers, RF scanners, terminals, controllers, IDF cabinets, copiers, and telecommunications equipment. Maintain and repair network infrastructure, including routers, switches, wireless access points, patch panels, and structured cabling. Install, configure, and support communication systems and network connectivity throughout the facility. Administer and support Warehouse Management Systems (WMS), file servers, and related operational technologies. Install software updates, perform system backups, and coordinate support activities with corporate IT teams. Configure and deploy user workstations, peripherals, mobile devices, and network-connected equipment. Lead and support IT infrastructure and operational improvement projects within the facility. Maintain detailed equipment inventories, service records, and asset documentation. Coordinate preventative maintenance activities with third-party vendors and service providers. Provide technical training and support to warehouse and distribution center personnel. Generate operational reports, labels, and documentation as needed to support business operations.

Required: 2+ years of experience in computer operations, IT support, network administration, telecommunications, or a related technical field. Experience supporting technology in a distribution center, warehouse, 3PL, logistics, manufacturing, or order fulfillment environment. Strong knowledge of Windows operating systems, network infrastructure, and warehouse technology systems. Hands-on experience with routers, switches, wireless access points, patch panels, and network cabling. Proficiency in Microsoft Office applications, particularly Excel. Strong troubleshooting, analytical, and organizational skills. Excellent communication skills with the ability to support both technical and non-technical users. Ability to work independently in a fast-paced, operations-driven environment.

Preferred: Experience supporting Warehouse Management Systems (WMS).Knowledge of Windows Server or legacy Windows administration environments. Experience with telecommunications systems and peripheral device support. Advanced Microsoft Excel skills, including pivot tables, formulas, and macros. Microsoft Access knowledge is a plus.

Why Join Us? Play a critical role in maintaining warehouse uptime and operational efficiency. Opportunity to work on a blend of hands-on technical support and infrastructure projects. High-visibility position supporting a major logistics and distribution operation. Exposure to warehouse systems, network technologies, and operational IT initiatives. Growth opportunities within IT infrastructure, systems administration, and warehouse technology support.