Door Attendant - Hilton San Francisco Union Square

As a Door Attendant, you're not just greeting and assisting guests on arrival and departure - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Here's what you'll do during a typical day: - Support seamless arrivals and departures: Greet arriving and departing guests, manage traffic flow at the lobby entrance, and assist with luggage - Tag and track guest belongings: Read luggage tags, issue claim tickets, and ensure accurate handling and delivery of guest items - Handle guest items with care: Retrieve, transport, store, and organize guest luggage, packages, and boxes from vehicles and luggage storage areas - Coordinate transportation needs: Arrange taxis or other guest transportation services upon request - Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner Come join the team at the Hilton San Francisco Union Square located in the heart of Downtown San Francisco! The ideal candidates will possess: - A minimum of 1 year of customer service experience. - The availability to work a flexible schedule, including morning, evenings, overnights, weekends, and holidays. - Strong English communication skills with guests, team members, and management, both in person and over the phone, with professional phone etiquette. - A genuine passion for hospitality and a commitment to delivering...