Network Technician

What You'll Do: Triage, validate, and route incoming ServiceNow tickets, gathering missing information as needed Perform daily moves, adds, and changes (MACs), including phone relocations and installations Install voice jumpers and troubleshoot analog lines and copper cabling infrastructure Manage Cisco Webex configurations through Kurmi, including password resets, voicemail resets, and line changes Perform physical inventory and asset tracking for network switches and voice hardware, including surplus and decommissioning Travel to sites within 50 miles of downtown Denver for field wiring, phone cutovers, and telecom installations Assist with Google Voice orders, documentation updates, vendor walkthroughs, and ordering circuits and cabling What You Need Current Colorado residence — relocation is not an option for this role 1–3 years of experience with hardware installation and maintenance, inventory or asset management, and diagnostic troubleshooting Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent hands‐on experience Ability to lift up to 20 lbs and perform hands‐on cabling work Ability to pass a background check, including a 7-year criminal history review Completion of required information security training within your first 30 days Nice to Have Telecom or low‐voltage cabling experience — copper, analog lines, voice jumpers Experience with Cisco Webex or Kurmi ServiceNow ticketing experience Experience with Google Voice or other VoIP platforms The start date is October 1, so we're moving quickly on this one — to be considered.

Benefits: (employee contribution) Health insurance Health savings account Vision insurance Flexible spending accounts Life insurance All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualifications of the applicant.