We are seeking an IT Equipment Coordinator to support day-to-day IT hardware operations, including inventory management, equipment deployment, hardware troubleshooting, and asset lifecycle management. The ideal candidate will be responsible for preparing, distributing, maintaining, and collecting IT equipment while ensuring accurate asset tracking and providing basic technical support to employees. This role involves both technical and hands-on physical responsibilities in a fast-paced team environment.
Key Responsibilities:
Manage inventory and asset tracking for computing and mobile devices, ensuring accurate records and accountability.
Provide basic technical support and troubleshooting for IT hardware, including break/fix repairs.
Perform OS imaging and configuration for new computer deployments.
Securely wipe and prepare retired IT equipment for recycling, donation, or disposal.
Coordinate workstation setups and equipment collection for new hires, employee transfers, and terminations.
Clean, inspect, refurbish, and maintain IT hardware to ensure equipment is ready for redeployment.
Manage IT equipment distribution, shipping, receiving, and tracking logistics.
Assist with hardware warranty claims and vendor support coordination.
Support facility-related IT projects, including desk setups, equipment installations, and workstation teardowns.
Provide assistance with various Technology Operations (Tech Ops) projects as needed.
Required Qualifications & Skills:
Current CompTIA A+ certification is required.
Minimum of 1 year of experience in IT asset management or IT hardware operations.
Basic knowledge of computer hardware troubleshooting, break/fix support, and equipment configuration.
Familiarity with OS imaging, device deployment, and secure data wiping processes.
Strong organizational skills and attention to detail, particularly in inventory and asset tracking.
Excellent communication and customer service skills.
Ability to work effectively in a fast-paced, collaborative team environment.