ServiceNow SME
22nd century technologiesEl Paso, TX
ServiceNow SME
L6
22nd century technologiesEl Paso, TX3 days ago
Occupations
Network and Computer Systems AdministratorsComputer Systems Engineers/ArchitectsComputer Systems AnalystsIndustries
Computer Systems Design ServicesCustom Computer Programming ServicesOther Computer Related ServicesLocation: Springfield Virginia (Remote)
Position Summary:
We are seeking Service Now SMEs to support administration, engineering, optimization, integration, automation, and continual improvement of enterprise ITSM/ITOM capabilities.
Key Responsibilities:
Configure and administer Service Now ITSM/ITOM.Support Incident, Problem, Change, Request, Knowledge, and Configuration Management. Maintain and improve CMDB quality. Develop workflows, automation, dashboards, and reports. Support Discovery and Service Mapping. Develop integrations with enterprise monitoring and management tools. Troubleshoot platform and workflow issues. Support continual service improvement.
Required Qualifications:
7+ years of IT experience.4+ years of Service Now experience. Strong understanding of ITSM/ITOM and CMDB.Experience with Service Now workflows, integrations, and automation.
Preferred Certifications: Service Now CSA; CIS-ITSM, CIS-Discovery, CIS-Service Mapping.
Apply now
Level
LeadL6
Location
El Paso, TX
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
3 days ago
To get sharper similar jobs, create your profile using the link below.