Environmental Laboratory Customer Service Specialist
nebraska governmentLincoln, NE
Environmental Laboratory Customer Service Specialist
L3
nebraska governmentLincoln, NEyesterday
Occupations
Environmental Science and Protection Technicians, Including HealthCustomer Service RepresentativesCounter and Rental ClerksIndustries
Testing Laboratories and ServicesAdministration of Air and Water Resource and Solid Waste Management ProgramsAdministration of Public Health ProgramsEnvironmental Laboratory Customer Service Specialist (Open) The Department of Health and Human Services is seeking a Laboratory Customer Service Specialist to work in our Nebraska Public Health Environmental Laboratory on a full-time basis.
Job Duties: As the Customer Service Specialist, you will:
- Respond to customer requests and assemble and ship sample collection kits.
- Conduct minor preliminary testing procedures (pH, acidification of samples), sample custody, and sample disposal.
- Print sample requests, enter sample collection demographics, sort incoming samples, and deliver samples to appropriate work areas
- Pick up and deliver mail.
- The successful candidate must be detail-oriented, dependable, able to organize multiple projects and enjoy working independently.
- We offer an excellent total compensation package including 13 paid holidays; vacation and sick leave; a State-matched retirement plan; and health, dental, vision, and life insurance options!
- Requirements / Qualifications
Minimum Qualifications:
Experience performing laboratory bench procedures in a chemical environmental, microbiological, or biological laboratory OR post-high school coursework/training in laboratory bench techniques, biology, microbiology, or other biological/life sciences.
Preferred Qualifications:
- A high school diploma with at least 6 months experience in customer service, or working with the public.
- A working knowledge of word processing, spreadsheets, and clerical skills.
- Knowledge of environmental testing
- Ability to lift containers weighing up to 50 lbs.
- Other: Valid Driver's License Required
- Knowledge, Skills, and Abilities:
- Communicate effectively; interact with lab staff and the public
- Understand and follow supervisory instructions and safety policies
- Work with limited supervision
- Compose correspondence using correct grammar, punctuation, and spelling
- Relay knowledge gained to co-workers to recognize and solve problems
- Act in a professional manner at all times when representing the laboratory
- Lift up 50lb containers.
Benefits:
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefitsEqual Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics.
Apply now
Level
JuniorL3
Location
Lincoln, NE
Occupation
Environmental Science and Protection Technicians, Including Health
Industry
Testing Laboratories and Services
Posted
yesterday
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