Field Service Technician

What You'll Do: Install and configure VoIP hardware, including phones, analog gateways, paging systems, and door phones Run, terminate, and test structured Ethernet cabling Install or reconfigure routers, firewalls, and network peripherals Install camera systems Troubleshoot networked office equipment such as printers, scanners, DVRs, and cameras Train new customers on their products and services so they're confident from day one Document your work clearly, including any outstanding items, so nothing falls through the cracks Manage equipment inventory using our inventory management software Keep your company vehicle clean and well-maintained, and follow all safety guidelines and company policies What You Bring 3+ years of experience as a field service technician serving commercial customers High school diploma or equivalent Solid understanding of TCP/IP networking and network configuration Experience with ISP circuits and modems (Cable, DSL, T1, FiOS, etc.)Structured cabling experience: running CAT5e, terminating to jacks and patch panels, crimping ends, and testing and troubleshooting cable runs Experience working with analog POTS services on 66 and 110 blocks Ability to follow detailed installation documentation Strong communication skills and a professional, customer-first presence Organized, self-sufficient, and comfortable working with little or no supervision Valid driver's license with a clean driving record and no moving violations

Bonus Points: Technical training or a related degree Experience with Mikrotik and Cisco routing and switching equipment Certifications such as CCNA, Network+, A+, or BICSIRequirements What The Job Involves Daily travel to customer sites, with some overnight and weekend travel Climbing ladders up to 12 feet, pulling and routing cable, and lifting or moving equipment weighing 10 to 50 pounds Working outdoors and adapting to changing site conditions Identifying color-coded wiring and cable pairs Obtaining a security license for camera system installations, if required

Salary: $70,000 – $85,000 per year, based on experience and skills Health: Medical, dental, and vision eligible after 30 days, including 100% employer-paid employee-only HDHP coverage plus an HSA contribution Retirement: 401(k) with company match Time off: Flexible PTO, paid holidays, paid sick leave, and paid parental leave Growth: Paid training and access to our learning management system More: Company vehicle, Employee Assistance Program, additional ancillary benefit plans, and an employee referral program Ready To Apply? If you take pride in clean installs and happy customers, we want to hear from you. Apply today and join a team that's growing. Spectrum VoIP is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act.