Customer Experience Leader

formicaDayton, OH7 days ago

Occupations

First-Line Supervisors of Personal Service Workers First-Line Supervisors of Production and Operating Workers First-Line Supervisors of Office and Administrative Support Workers

Industries

Telemarketing Bureaus and Other Contact Centers Commercial and Service Industry Machinery Manufacturing Machine Tool Manufacturing

Formica Group North America in Cincinnati seeks a Customer Service Supervisor to lead and motivate a high-performing team, ensuring top-tier service for our customers. You will manage daily workflow, resolve escalated issues, and align with sales objectives to support program success. The ideal candidate has a bachelor’s degree, 2–3 years of management experience, strong communication skills, and proficiency with ERP systems (Infor LX) and MS Office.

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Level

MidL4

Location

Dayton, OH

Occupation

First-Line Supervisors of Personal Service Workers

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

7 days ago

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