Customer Service Leader: Scale & Delight in Feed Ops

One Degree Ag in eastern Ohio seeks a Customer Service Manager to lead and develop the customer service function for an established feed manufacturing operation. This hands-on leadership role will oversee a team, build processes, expectations, and metrics to improve customer experience and support continued business growth. Responsibilities include coaching the team, owning the function, ensuring proactive communications, and acting as the escalation point for production or delivery issues while