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Quality Assurance Specialist (Fully Remote)

L3

unknown plannerDenver, CO3 days ago
Audit inbound and outbound customer phone calls and email exchanges. Evaluate accuracy, tone, professionalism, and adherence to company standards. Identify performance trends, coaching opportunities, and recurring issues.
Qualifications: Strong attention to detail and listening skills. Previous experience in QA, customer support, or call center environments preferred. Comfortable working with QA tools, CRMs, and call recording systems. Remote work from anywhere. Contract position with monthly compensation. Focus on improving customer experience and service quality.
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Apply now (opens in a new tab)

Level

JuniorL3

Location

Denver, CO

Occupation

Quality Control Analysts

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

3 days ago

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