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Call Center Supervisor - Flexible Hours, Customer Experience

L4

rtdDenver, CO7 days ago
Regional Transportation District (RTD) is seeking a Supervisory Call Center role to oversee daily operations and coach staff in delivering high-quality service. This position involves enforcing employee guidelines, coordinating responses across divisions, and generating departmental reports. Required are two years of supervisory experience, strong Microsoft Office skills, and the ability to manage time and adapt to flexible hours, including nights, weekends, and holidays.
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Level

MidL4

Location

Denver, CO

Occupation

First-Line Supervisors of Transportation Workers, All Other

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

7 days ago

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