Director of Student Experience

Responsibilities include: Design and lead a vibrant co-curricular experience that builds genuine community among PAU students, both residential and online, across programs, backgrounds, and life stages. Create programming, events, and initiatives that foster belonging, peer connection, and a shared sense of identity and purpose within the PAU community. Develop intentional strategies for engaging online students in the full life of the university, ensuring distance does not mean disconnection. Build traditions, rituals, and community touchpoints that deepen student affinity for PAU and strengthen the alumni pipeline over the long term. Design and implement programs that support the personal growth, leadership development, and professional readiness of PAU students across all programs and career stages. Connect students to mentorship opportunities, professional networks, alumni engagement, and career-adjacent experiences that extend their education beyond the classroom. Partner with academic programs and faculty to integrate student development opportunities into the broader educational experience. Provide proactive, holistic support that anticipates student needs and removes barriers to persistence, well-being, and degree completion. Connect students to on-campus and off-campus resources, including mental health services, financial wellness support, community organizations, and professional services, ensuring every student knows where to turn. Oversee the Office of Accessible Education, ensuring every student with a disability receives timely, equitable, and legally compliant accommodations and support. Use data and student feedback to assess the effectiveness of programs and services, identify emerging needs, and drive continuous improvement across the student experience function. Lead, develop, and inspire a small, mission-driven team within the Office of Student Experience and the Office of Accessible Education, setting clear expectations for performance, accountability, and student-centered service. This is a full-time, residential position based at PAU's campuses in Palo Alto and Mountain View, California. Regular in-person presence is expected and essential to the community-building culture the Director is responsible for creating and sustaining. Occasional evening and weekend availability is required for student programs, events, and community initiatives. Remote work arrangements will not be accepted. Palo Alto University is an equal opportunity employer firmly committed to non-discrimination in its hiring and employment practices. In compliance with all applicable federal and state laws, employment decisions are made without regard to race, color, religion, ancestry, national origin, age, sex, marital status, citizenship status, military service status, sexual orientation, medical condition, disability, or any other status protected by law.