Senior Manager, Pre- & Post-Delivery Communications

applied labsBrooklyn, NYyesterday

Occupations

Transportation, Storage, and Distribution Managers Supply Chain Managers Logisticians

Industries

Local Messengers and Local Delivery Couriers and Express Delivery Services All Other Support Activities for Transportation

Wayfair is seeking a Senior Manager, Pre-Delivery & Post-Order Communications Journeys in Boston to lead the strategy and execution of customer communications across pre-ship, in-transit, delivery, and post-delivery stages. You’ll manage a team of Managers and Senior Analysts to drive measurable improvements and align with Service, Operations, Product, and Fulfillment teams. The role emphasizes data-driven decision making, cross-functional leadership, and applying AI/automation to improve the

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Level

MidL4

Location

Brooklyn, NY

Occupation

Transportation, Storage, and Distribution Managers

Industry

Local Messengers and Local Delivery

Posted

yesterday

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