Exchange Service Management

Exchange Service Management End to end Exchange Service Management Including Exchange Online with SLA and KPI reporting, various exchange policies management, monitoring, governance, security controls and administration. Working and Co-ordination with Microsoft Premier support on Services, hotfixes, patches etc. Managing new features and releases, impact analysis, testing, issue user advisory for new feature rollout. Develop automation scripts, test and deploy and KPI reporting on such initiatives. Create and manage recipients, mailboxes, Shared mailbox, mailbox access, mailbox size, mail archival & features. Manage Distribution lists, and Security group management via M365 admin portal. Should have knowledge and good exposure in Exchange Online. Understanding of Email Gateway, Centralized/decentralized Mail Transport, EOP & MRS Proxy. Should have good understanding on messaging troubleshooting. Should have good knowledge and exposure on DLP/EOP/eDiscovery/Conditional access/ATP.ADFS Server / ADFS proxy for single sign-on / Cloud identity. ADConnect/Dir Sync /DNS (Internal/external).Windows Active Directory /Azure AD.Network basics. Backup and restoration of Mail database. Migration of PST to Exchange Online.