Seasoned Assistant Spa Manager

About the Role: As the Assistant Spa Manager, you will be responsible for the daily rhythm of the spa, from guest flow and scheduling to retail success and team performance. You will work closely with the Spa Manager to ensure every detail reflects the Woodhouse standard of intentional luxury.

What You'll Do: Lead, train, and mentor the Hospitality Team to deliver exceptional service at every touchpoint Oversee scheduling, guest flow, and daily operations with precision and professionalism Drive retail and service sales performance through daily coaching and clear goal setting Address guest feedback promptly and ensure elegant, thoughtful resolutions Maintain spa ambiance standards, ensuring lighting, music, cleanliness, and aromatherapy reflect the Woodhouse brand Step into Spa Coordinator or Concierge duties as needed to support seamless operations What We Require Previous management experiencein aspa, salon, retail, or luxury hospitality environment: required A strong understanding ofguest service standards, retail performance, and team leadership Exceptional communication and organizational skills A polished, professional presence with the ability to lead calmly and confidently Experience with scheduling or spa management software (Meevo experience preferred) What You'll Love About WoodhouseA people-first culture built on ourHELP Core Values: Hospitable, Ethical, Likable, and Professional Competitive compensation and growth opportunities within a nationally recognized luxury spa brand Discounts on services and retail products A supportive, high-performing environment that celebrates leadership and guest excellence If you have a background in spa or retail management and thrive in creating five-star guest experiences, we'd love to meet you.