Enterprise CSM: Guide Adoption, Renewals & Growth

Strive - GTM Talent Partner, on behalf of a fast-growing software platform, seeks a Guided Customer Success Manager to own a portfolio of ~40 mid-market and enterprise accounts. You will guide customers from onboarding to value realization and coordinate quarterly business reviews. This scaled model features roughly one meeting per account per month and collaboration with product, engineering and support to resolve issues and drive expansion opportunities.