Parking Operations Specialist (*Restricted)

General Description: This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations. This position is eligible for telework after completion of state one-year probationary period. Duties and Tasks: Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support. Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams. Support duties include but not limited to: Monitoring Smarter Track for tickets and address as necessary. Escalate tickets to Tier 2 as needed. Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware. Operating a state enforcement vehicle while performing duties. *This position is restricted and is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the College. KSAs: Ability to interpret and apply policies, procedures and guidelines. Strong interpersonal skills. Ability to answer phones. Good problem solving and critical thinking skills.

Minimum Work Experience: Customer service experience Experience working in an office environment. Computer experience working in a Windows environment Unrestricted Valid Drivers License in good standing. Additional Considerations: Cash-handling experience Experience dealing with customer concerns and problems. For further information and to Apply:https://jobs.vccs.edu/postings/100717 VCCS is an Equal Employment Opportunity employer. Salary/Compensation: $45,000 per year recblid 6q 9lehdpv 5oyv 97le 1ih 40fcjzktet