Fulfillment Associate - On-site

Role Description: The Fulfillment Associate is responsible for ensuring that customer orders are processed efficiently, accurately, and in a timely manner. This role involves a range of tasks from inventory management to packing and shipping orders.

Key Responsibilities: Order Processing - Accurately pick items from inventory based on customer orders. Quality Control - Inspect products for defects or damages before packaging. Packaging - Securely package products to prevent damage during transit. Inventory Management - Restock inventory and assist in conducting inventory audits. Shipping - Label and ship packages, ensuring that the correct carrier service is used. Returns Processing - Handle returns, inspecting returned items, and restocking as appropriate. Documentation - Maintain accurate records of inventory and orders processed. Customer Service - Assist with customer inquiries related to shipping and order status. Team Collaboration - Work closely with team members to meet daily fulfillment targets.

Education: High school diploma or equivalent.

Experience: Prior experience in warehouse operations, inventory management, or a related field is a plus.

Technical Skills: Basic computer proficiency, including familiarity with inventory software and systems.

Physical Requirements: Ability to lift up to 50 lbs and stand for extended periods throughout the day. Attention to Detail: Keen eye for detail to ensure accuracy in order processing and inventory management.

Communication Skills: Strong verbal and written communication abilities to effectively interact with team members and provide customer service.

Preferred Skills: Gaming Interest: A passion for gaming or collectibles is highly beneficial, as it aligns with the company's culture and customer base. Problem-Solving Abilities: Capacity to troubleshoot issues during the order fulfillment process quickly. Time Management: Efficient in managing time to meet daily targets and handle multiple tasks simultaneously. Customer Service Orientation: Experience in customer service, especially in handling customer inquiries and concerns regarding orders.

Teamwork Skills: Proven ability to work effectively as part of a team to achieve collective goals. Adaptability: Comfortable working in a dynamic, fast-paced environment and able to adapt to changing priorities. Ability to commute to Warrendale, PA 15086 is required

Work Location: In person

Pay: $14.00 - $16.00 per hour Company benefits:15 days of accrued PTO7 days of sick-leave, front-loaded at the start of the year 10 paid company holidays Generous vision, dental, and health benefits, with 97% contribution to premium 401k Matching