Customer Service Rep (Cat Concierge) - FT - Work From Home

[Customer Support / Remote] - Anywhere in U.S. / Up to $30.88 per hour / Health-Vision-Dental / 24 days PTO + paid holidays / Mission-Driven Company / Free cat food every month - As a Customer Service Rep at Smalls, you will: Manage incoming customer inquiries and requests through multiple communication channels such as phone, email, and live chat; Provide excellent customer service by promptly responding to customer inquiries and resolving any issues or concerns; Maintain thorough and accurate records of all customer interactions; Assist in product and service inquiries, upselling, and cross-selling; Troubleshoot technical issues and provide guidance to customers on how to use our products and services...Hiring Immediately >>