Dispatcher
triangle refrigeration companySacramento, CA
Dispatcher
L4
triangle refrigeration companySacramento, CA6 days ago
Occupations
Dispatchers, Except Police, Fire, and AmbulancePower Distributors and DispatchersPublic Safety TelecommunicatorsIndustries
Plumbing, Heating, and Air-Conditioning ContractorsWarm Air Heating and Air-Conditioning Equipment and Supplies Merchant WholesalersOther Building Equipment ContractorsCoolSys Job Opportunity With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. We serve customers in the retail, commercial, food service, educational, healthcare, and industrial markets. Our employee benefits packages include: competitive pay range, medical, dental, vision and prescription coverage, paid vacation and holidays, 401(K), life insurance, AD&D and long-term disability, tuition reimbursement, opportunities available nationwide, employee discounts on vehicles, hotels, theme parks, select cell phone bills, pet insurance, legal plan, and ID theft protection.
Responsibilities:
Assign and dispatch technicians.
Work with Service Managers to address open calls.
Respond to inquiries.
Create and distribute required reporting.
Maintain proactive communication with customers regarding missed SLAs.
Review all incomplete calls daily.
Maintain entry and verify nightly "on call" crew.
Work with Service Managers to ensure preventative maintenance is completed on schedule.
Qualifications:
High school diploma/GED.At least 2 years of dispatching experience.
HVAC/R experience preferred, but not required.
Strong computer (Excel/Outlook) skills.
Ability to handle multiple tasks concurrently.
Stay calm under pressure.
Able to actively listen and demonstrate empathy.
Highly organized and strong attention to detail.
Excellent verbal and written communication skills.
Strong sense of urgency."Can do" attitude and demonstrated commitment to get the job done.
Reliable and dependable.
Friendly and helpful demeanor.
Apply now
Level
MidL4
Location
Sacramento, CA
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Posted
6 days ago
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