Field Service & Application Engineer

Note: a genuine marine or marine electronics background is a hard requirement. Applications without demonstrable hands-on experience working on vessels will not be considered.𝗧𝗵𝗲 𝗿𝗼𝗹𝗲SEA.AI builds AI and machine vision systems that give crews an accurate picture of what’s around their vessel, deployed on commercial, defence and recreational vessels worldwide. We’re expanding our Field Service and Application Engineering team in South Florida. You’ll be the technical backbone of our sales activity in the Americas and own the technical delivery of our systems, from demos and sea trials to installation, commissioning and support. You’ll sit within our Service department and work closely with Sales, Quality and Product Management.𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗱𝗼Install, commission and troubleshoot our AI machine vision systems onboard commercial, defence and recreational vessels, including elevated and masthead mounting Plan, set up and run live demonstrations, sea trials and customer evaluations, on the water and at trade shows Act as the technical point of contact for the sales team and customers, scoping configurations and supporting pre-sales and post-sales Support integration with onboard equipment, working with shipyards, integrators and partners Provide remote and on-site technical support Manage a pool of demo equipment in the Americas, including logistics, stock and maintenance Feed field issues and product requirements back to R&D, Product Management and Quality Represent SEA.AI at trade shows and industry events (Miami International Boat Show, International WorkBoat Show), staffing the booth and running live demos𝗪𝗵𝗮𝘁 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱Hands-on experience working on boats and vessels. This is a hard requirement. We’re looking for someone from a marine background (marine electronics installer, shipyard technician, marine electrician, Navy or Coast Guard electronics technician, or similar) Practical experience installing or servicing marine electronics (radar, AIS, ECDIS, VHF, EO/IR cameras, or similar) Comfortable running on-water and trade-show demos and presenting to technical and operational audiences Comfortable working aboard vessels at the dock and underway, and with elevated or masthead installations Working knowledge of marine electrical systems (AC and DC) and marine networking (NMEA, Ethernet) Technical education in electronics, mechatronics, IT or a related field, or equivalent hands-on marine experience Solid hardware, networking and software troubleshooting skills Strong customer-facing and presentation skills Well organized, able to work independently and proactively Willingness to travel frequently Must be legally authorized to work in the United States𝗡𝗶𝗰𝗲 𝘁𝗼 𝗵𝗮𝘃𝗲NMEA 2000 / NMEA 0183 experience, or NMEA installer certificationABYC certification or equivalent marine credentials Experience supporting sales (technical proposals, tender responses, trade-show booths, demos) Familiarity with EO/IR camera systems and embedded hardware Basic IP networking knowledge (IP cameras, switches, routers) Project coordination experience Interest in AI-based technologies Military, Coast Guard or defence-industry background𝗪𝗵𝗮𝘁 𝘄𝗲 𝗼𝗳𝗳𝗲𝗿75k-105k depending on experience, skills and qualifications Medical insurance with 100% employer contribution, 20 days PTO, 401(k) with 4% match Work with cutting-edge maritime camera and AI technology Direct impact on customer success and product reliability A team of around 75 across five countries, small enough that what you do here visibly changes the company Travel to our offices in Austria, Germany, France and Portugal, and to customers worldwide